Medical Records Request
X-ray and MRI Imaging Included
Orthopaedic & Neurosurgery Specialists (ONS) has partnered with MRO to support the accurate and timely processing of medical records requests.
Before You Submit A Request
A $6.50 fee applies to each medical records or imaging request.
Need medical records only? You can access your medical records at no cost through the ONS Patient Portal. Please note that actual X-ray and MRI images are not available through the Patient Portal.
Choose the type of request you need below:

Patient Request – Medical Records Only
For copies of:
- Office visit notes
- Operative reports
- Test results
- Billing records
- General medical records
- Imaging reports (X-ray, MRI, CT scan)
- Does NOT contain any image files

Patient Request – Medical Records & Imaging
For copies of:
- Office visit notes
- Operative reports
- Test results
- Billing records
- General medical records
- Imaging reports and electronic imaging files (X-ray, MRI, CT scan)
Medical records requests are typically processed within 3 days.
To submit a request, please visit MRO Patient Central by clicking the button below. Your request will then be processed, and you will receive an email notification once it is complete and available for download. If you have any questions, please call MRO at Insert Phone Number Here.

Third Party Request
To submit a request, please fill out the linked form and fax to ____.
If you have any additional questions, please call our office at (203) 869-1145, and our team will be happy to assist you.